FAQ

Frequently Asked Questions

Find quick answers about our products, shipping, and returns. Can't find what you're looking for? Contact us and we'll be happy to help.

Products & Care

Are these plants real or artificial?

All of our plants are premium artificial pieces, crafted to closely mimic the look and texture of real botanicals. They require no watering, sunlight, or maintenance, and stay fresh-looking year-round.
How do I clean and care for my artificial plants?

Most pieces can be kept looking fresh with a gentle dusting or a wipe-down using a soft, dry cloth. Avoid prolonged direct sunlight and excessive moisture to preserve color and texture over time.

Orders, Shipping & Returns

How long does shipping take?

Orders are typically processed within 1-2 business days and delivered within 5-7 business days, depending on your location. You'll receive a tracking link as soon as your order ships.
What is your return policy?

We accept returns within 14 days of delivery for items in their original, unused condition and packaging. Please visit our Shipping & Returns page for full details on how to start a return.
Do you offer bulk or custom orders?

Yes, for bulk orders or custom styling requests, please reach out to us through our Contact page and our team will be happy to help.